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Shipping Information

Unless noted otherwise in the ordering pipeline, KUMIHO ships all items within seven days of receiving an order. You will receive notification of any delay or cancellation of your order.
We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.

When the order amount is more than $100, we use DHL by default except for special cases. 

When the order amount is less than $100, we use Post Service or
E-PACKET  by default except for special cases.

Be sure to leave your correct address, zip code, mobile phone number (not a landline phone number), and the recipient's name (must be 2 or more words, not shorthand).

Shipping time depends on destination and courier. The following is the estimated shipping time. 
Location Shipping Time
United States 5-7 Business days
Canada, Europe 5-10 Business days
Australia, New Zealand 5-10 Business days
Korea, Japan 3-5 Business days
All other Countries 7-14 Business days

Please note that the shipping time doesn’t include 2-7 days processing time.

After shipping,you will receive an email with your tracking number once your order ships. If you haven’t received tracking info within 7 days, please contact us.

When the courier is being delivered, please pay attention to the tracking information and receive the package in time, otherwise the courier will be returned or destroyed. 

If there is a problem, we will contact you by mail, please add to your address book.

There are no sensitive information on your package, don’t worry about privacy issues.

If you have any question please feel free to contact us.

E-Mail Address:
Tel:+86 18027569975
Website: https//